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How to Book

Do not leave the booking of a test slot until the last minute; allow time to study the workbook. Plan well ahead to ensure that a slot will be available at your chosen test centre before the relevant deadline. Neither the Training Matrix nor the Pitman Training Centre takes responsibility for the consequences of untimely registration.

When booking a test slot, you will be informed of the available slots for your chosen test centre. You should remember that Pitman Training test centres serve a number of different examining bodies and that central test centres in major UK cities are likely to be much busier than other locations. So, if you want to have a bigger choice of slots you should book as early as possible within the booking window and/or identify alternative test centres in your area, and look for slots there.

Once you have completed the booking form and made payment you will receive a confirmation email and the workbook.

Arriving at the Test Centre

It is important to arrive at your test centre at least 15 minutes before the scheduled start of your test, so that you have ample time to check in and orientate yourself. If you arrive too late to check in you may not be allowed to take the test. In that case you will have to register and pay again and take the test another day. Pitman Training test centres do not usually have parking. Please ensure that you allow ample time to find somewhere to park, should you be travelling by car.

Before you set off for your test, make a note of the centre’s address and find it on the map. On arrival at your test centre, you may have to press a buzzer at the door to be let in. The buzzer will be clearly marked with the test centre’s name, as it appears in your confirmation email. Inside you will enter a waiting room with a reception desk, where you check in. The check-in agent will confirm your identity and give you instructions on what to do next.

What if you are late or get lost?

If you are delayed by fewer than 15 minutes, the test centre staff have discretion to let you start late. But the risk of late arrival is yours. If you are more than 15 minutes late, or the test centre staff judge that a late start would be disruptive to other candidates, you will be recorded as a no-show. If you are a no-show, you will need to book another test and the store will have to pay again.

Identification

You must bring with you to the test centre a print out of your confirmation email from the Training Matrix. You must also bring one piece of photographic identification from the list below. If you do not bring an acceptable identity document you will not be allowed to take the test. The store will have to book and pay for a new test slot on another day, this time bringing an acceptable identity document. The name and date of birth on your identity document must exactly match the name and date of birth you provided when you registered for the examination. The test centre staff have no discretion to waive or vary the identification rules. No approved ID, no examination.

The following identity documents are acceptable:

A current signed passport (an unsigned passport will be acceptable only if it is of a biometric type that does not allow for a signature)
A current signed photocard UK driving licence (full or provisional)
No other form of identification is acceptable. If you do not have, and cannot obtain, one of the above forms of identification, please contact the Training Matrix immediately.

Book in 3 Easy Steps

  • 1. Select your exam and venue that suits you and decide the date and time.
  • 2. Fill in the simple booking form.
  • 3. Make payment – we accept all major credit cards.
  • After booking, you’ll be sent an email confirming your exam times with your workbook.

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